On January 13, 2020, 10:16 local time, the “Xiangyanghong 06” ocean research vessel, which has made great contribution to the national marine strategic task, could not start up after the left main engine’s sudden overload alarm and automatic stop,on the way back to port after completing the operation task in an overseas sea area.
 
   Once the failure message received, because the Spring Festival was coming soon, the coast support team led by the Nation Oceanic Administration quickly commanded, issued the order of crew waiting for the port during the Spring Festival, and asked for help from the company.Once the service command received by Ningbo C.S.I. after-sale service team, they rushed to the overseas site at the first time with the cooperation of the Oceanic Administration, and meanwhile analyzed the reasons of the failure with the video and photos conveyed by internet communication tool as soon as possible. All departments of the company worked closely together to send the required parts to the vessel on time and in sufficient quantities. Yuan Hongtao and Le Kefeng, two skilled masters of after-sale service team, worked overtime to race against time and successfully completed the troubleshooting.
 
   The “Xiangyanghong 06” ocean research vessel carries out the investigation task on behalf of the nation.It has the characteristics of long continuous navigation time and high show degree to foreigners. This time, 1905 joint scientific research missions in relevant sea areas were jointly arranged to the vessel together with a foreign country. The quick repair after the failure made the foreign side see the executive capability of the overall command of the Oceanic Administration, the professional quality of the captain's crew, and supplier of the main engine, Ningbo C.S.I. Group’s enterprise concept of professional technology, Customer First and courage to overcome difficulties.
 

   In order to express the recognition and thanks for Ningbo C.S.I.'s rapid response, the Institute of Ocean Engineering made a praise pennant to send to the company after the successful completion of this scientific research project. Customers' trust and thanks are the driving force for Ningbo C.S.I. to move forward. We also look forward to more domestic independent brands breaking through the wind and waves and sailing in the shipping industry.